The gap between Axis Bank’s own portrayal of customer experience and the reality of customer complaints recalls Robert Louis Stevenson’s classic tale of Dr Jekyll and Mr Hyde.
Metrobank at 60: A bank for all generations - BusinessWorld Online bworldonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from bworldonline.com Daily Mail and Mail on Sunday newspapers.
Metropolitan Bank and Trust Co. was recognized recently as a pillar of strength and reliability for customers throughout the COVID-19 pandemic based on a leading consumer survey covering the Asia Pacific region.
Security Bank Corp. has been named as the Most Recommended Transaction Bank in the Philippines and the Most Helpful Transaction Bank During COVID-19 by consumer rating and survey site BankQuality in its 2021 Corporate Survey on Transaction Banks. The BankQuality Corporate Survey on Transaction Bank
The future of banking is here and it is quite interesting. There are no physical edifices stacked with complex resources, sophisticated furniture and workspaces. It is rather of virtual digital platforms for transactions - full of experiences and engagement. Clients interact with banking platforms everywhere around the world on the go and now look at brick and mortar with rose-tinted glasses. While this new alternative is providing convenience and empowerment, its necessity has been accelerated in part by the current global pandemic.
In Ghana, one bank - Standard Chartered - has already seized leadership of the move to the future of banking with its plethora of innovative offerings and products that are transforming the way clients interact with financial services. Standard Chartered’s credibility in banking is without question. Aside from being the oldest bank in the country, the Bank has also proven to be a banking impossibility; it dared to focus on Africa, Asia and the Mid