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City Agencies Fail To Intervene Before Three Older Women Die in Uncooled Apartment Building

Tenants of the Rogers Park complex see the limitations of the city’s 311 complaint hotline as City Council adopts new rules requiring air conditioning units in senior buildings. ....

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Singlecomm Unveils New Product Features at Call & Contact Center Expo in Las Vegas

/PRNewswire/ SingleComm, the most powerful, affordable CCaaS solution available, was in Las Vegas this week to introduce new features within its. ....

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SingleComm Leverages Artificial Intelligence to Amplify Human Performance and Increase Customer Satisfaction

/PRNewswire/ SingleComm, the most powerful, affordable CCaaS solution available, is designing customized solutions that leverage industry-leading artificial. ....

Michael Puccinelli , Richard Shea , Shea Communications , Based Customer Routing , Conversational Assistants , Call Wrap Up ,

SingleComm Leverages Artificial Intelligence to Amplify Human Performance and Increase Customer Satisfaction

/PRNewswire/ SingleComm, the most powerful, affordable CCaaS solution available, is designing customized solutions that leverage industry-leading artificial. ....

Michael Puccinelli , Richard Shea , Shea Communications , Based Customer Routing , Conversational Assistants , Call Wrap Up ,

SingleComm Streamlines Tech and Lowers Costs While Increasing Customer Engagement

/PRNewswire/ SingleComm, the all-in-one contact center platform for optimizing the agent-customer experience, is distinguishing itself in the CCaaS space. ....

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