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Team of experts from Cleveland start a ‘Dear Abby’ for small businesses
Brand X Cleveland offers help to business struggling during the pandemic
Team of experts from Cleveland start a ‘Dear Abby’ for small businesses
By Vic Gideon | February 12, 2021 at 1:58 PM EST - Updated February 12 at 8:59 PM
CLEVELAND, Ohio (WOIO) - “We call it a ‘Dear Abby’ for small businesses,” says Michael Ozan, CEO and chief creative officer of TWIST Creative, Inc., about a platform created for small business, Brand X Cleveland.
“The most important thing is, ‘How do I reconnect with my customers?’,” Ozan says of the main problem with small business during COVID-19. “Because what we found for small business, their bread-and-butter customers’ needs and priorities have changed through the pandemic.” ....

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