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Top News In Metrics That Today - Breaking & Trending Today

How Leaders Can Rewrite the Story Around Employee Well-Being

Studies show that overall employee well-being is declining. Here s what company leaders can do to turn that around. ....

Workplace Intelligence , Leaders Can Drive Change , Metrics That , Leaders More , New Course ,

How RPA and AI Are Lending New Helping Hands to Your Contact Center Agents

Brad Beumer, CX & contact center automation lead for UiPath, talks about strategies that bring AI and Robotic Process Automation (RPA) into the contact center. ....

Brad Beumer , Clay Banks , Artificial Intelligence , Robotic Process Automation , Metrics That , Average Handling Time , Net Promoter Score , Many Paths ,