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GHS Business Education students visited by Santa's Village representatives

GHS Business Education students visited by Santa's Village representatives
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Melanie Staley , Cecile Dubois , Ronna Cadarette , Groveton High School Business Education , Groveton High School Business Ed , Wanda Dami , Business Education , Small Business ,

Detailed text transcripts for TV channel - MSNBC - 20150905:09:36:00

They love their job. it shows. and the 2% that do not, they don t last more than two days. melanie believes strong relationships with employees are a must. especially since they re on the front line. the result is a low turnover rate. we listen to our employees, we listen to what they have to say and we try to improve on what their needs are. to make it happy. if they re happy, our guests are happy. despite longer summer hours, the park still attracts its biggest crowds around the holidays. we re open at christmastime. christmastime is our busiest time. people travel, we have snow, it s cold. but it s beautiful. the days are busier because we only open two days a week versus seven days a week in the summer. the proof is paying off. our best marketing is word of mouth. our guests will remark to all of their friends and family and tell them about their wonderful experience here and this is our main form of advertising. numbers are up and positive reviews online are helping ....

Melanie Staley , Turnover Rate , Front Line , Customer Service , People Travel , Word Of Mouth , Customer Feedback ,

Transcripts For MSNBCW Your Business 20150905



hi, everyone. i m jj ramberg and welcome to your business. the show dedicated to helping your small business grow. when you think of christmas, do a water park or roller coaster and an ice cream stand come to mind, i m getting not. unless you re spending some time in the white mountains of new hampshire. that s where you will find a small family owned amusement park that attracts guests from may to september. the holiday is still a draw but it s the reinvention that keeps them spreading good cheer. people love christmas. don t even bother asking the date at santa s village because here it s always december 25th. if you give joy, you get it back and i and santa s helpers know that. and customers are more than happy to join the celebration. most everybody is in the christmas spirit what it s in june, july, august or the 1st of december, before christmas. this jefferson, new hampshire, amusement park is a community staple. it s the nostalgia. they rem ....

United States , New York , Park Or , New Hampshire , Jen Gruber , Melanie Staley , Thomas Edison , Andrea Mitchell , Hillary Clinton , Leah Molly ,

Detailed text transcripts for TV channel - MSNBC - 20150830:11:36:00

melanie believes strong relationships with employees are a must, especially since they re on the front lines. the result is a low turnover rate. we listen to our employees. we listen to what they have to say, and we try to improve on what their needs are to make it happy. if they are happy, our guests are happy. despite longer summer hours, the park still attracts its biggest crowds around the holidays. christmastime well is our busiest time. people travel. we have snow. it s cold, but it s beautiful. the days are busier because we re only open two days a week versus seven day ace week in the sum per the family s work is paying off. the proof is the repeat customer. our best market something word of mouth. our guest also remark to their friends and family and tell them about their wonderful experience here and that is their main form of advertising. numbers are up and positive reviews online are helping drive foot traffic, too. the best gaining of customer ....

Melanie Staley , Turnover Rate , People Travel , Repeat Customer , Customer Reviews , Word Of Mouth ,

Detailed text transcripts for TV channel - MSNBC - 20150830:11:33:00

reporter: more than six decades later the company is owned and operated by the family s third generation. norman and cecile s grandchildren, melanie staley and christian gaynor as well as melanie s husband nick. it s fun at times, sometimes frustrating but overall fun. reporter: this trio welcomes customers to santa s village seven months a year, whether it feels like christmas outside or not. we call it santa s summer home. this is where he comes to warm up from the north pole, take a break from making the toys, visit with the kids. that s how we get away with christmas in july. just the theme that we keep with as we expand. with attractions like rudy s transit coaster, the reindeer rendezvous and a chance to visit with st. nick himself, marketing is easy. the most challenging part of the business is getting families to return for, in some cases, generations. we need to create an awesome ....

Cecile Dubois , Christian Gaynor , Melanie Staley , Summer Home , Santas Village , Husband Nick , Christmas In July , Takea Break , North Pole , Transit Coaster , Reindeer Rendezvous ,