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Former dispatcher battling cancer uses Topeka AMR s platform to raise awareness for Hope Lodge
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911 calls made in Shawnee County rolled over to administrative lines
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The seasonally adjusted unemployment rate in Kansas was as high as 12.6% in April 2020.
And the COVID-19 pandemic brought higher-than-usual unemployment rates, which Melanie Bergers and the dispatch center in Shawnee County were hoping would mean an increase in applications for open positions.
No such influx of job inquiries ensued.
Bergers, director of communications at the Shawnee County Sheriff s Office, said the dispatch center was understaffed throughout 2020 and 2021, and typically paid about 600 hours of overtime every two weeks for the past year.
Twenty-three dispatchers are working at the center, leaving it at 60% staffing capacity Those numbers don t county American Medical Response employees who work out of the same building.