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Charles L. Mauro is President and Founder of MAURO Usability Science (1975-present). His firm is a leading provider of neuroscience-based human factors and design research focused on complex products and services. Charles is a Certified Human Factors Engineering Professional with 45+ years of experience consulting for leading global clients. He co-chairs the IDSA Design Protection Section and is Founder and Chairman…
April 16, 2021
Kimberly Potter, the 26-year police veteran who fatally shot Daunte Wright during a traffic stop in Minnesota on April 11, has been charged with second-degree manslaughter. Prosecutors will be tasked to prove to the courts that she was negligent in drawing and firing her Glock pistol instead of her Taser stun gun when subduing the 20-year old.
A widely scrutinized body-cam video shows Potter yelling “Taser! Taser! Taser!
“ before firing a bullet into Wright’s chest which killed him on the scene. Beneath what appears to be another appalling accidental shooting actually belies a complex, systemic issue at the core of America’s problematic, hyper-aggressive policing philosophy. This ethos is ultimately reflected in the design of standard tools law enforcement officers carry and how they use them. It’s bigger than an industrial design problem, but it’s certainly part of the issue.