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New research shows unpredictable work schedules impact restaurant revenue

INFORMS Journal Management Science Study Key Takeaways:
Changing an employee s hours during their shift, typically by having them stay longer, hurts restaurant revenue.
Checks for parties handled by servers who d been asked to stay longer during their shift dropped by 4.4%, on average.
Servers asked to stay longer reduced the effort spent on upselling and cross-selling additional menu items.
CATONSVILLE, MD, February 25, 2021 - Short notice versus no advance notice makes a huge difference when it comes to employee scheduling in the restaurant industry. New research in the INFORMS journal
Management Science finds checks for parties handled by servers who were asked (with no advance notice) to stay longer than their scheduled shift dropped by 4.4%, on average. ....

Masoud Kamalahmadi , Qiuping Yu , Scheller College Of Business At Georgia Tech , University Of Washington , University Of Miami , Georgia Institute Of Technology , Management Science Study Key Takeaways , Management Science , Just In Time Scheduling , Restaurant Chain , Georgia Institute , Yong Pin Zhou , Scheller College , Business Economics , Group Organization , Calculations Problem Solving , Personality Attitude , Information Management Tracking Systems , Management Science Operations Research , திட்டமிடுபவர் கல்லூரி ஆஃப் வணிக இல் ஜார்ஜியா தொழில்நுட்பம் , பல்கலைக்கழகம் ஆஃப் வாஷிங்டன் , பல்கலைக்கழகம் ஆஃப் மியாமி , ஜார்ஜியா நிறுவனம் ஆஃப் தொழில்நுட்பம் , மேலாண்மை அறிவியல் படிப்பு விசை எடுத்துச் செல்லுதல் , மேலாண்மை அறிவியல் , வெறும் இல் நேரம் திட்டமிடல் ,