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DTI: Consumer complaints from online deals dip in 2021

THE number of consumer complaints received by the Department of Trade and Industry (DTI) from online transactions last year declined to 12,000 from 16,000 in 2020, as Filipinos’ concerns were immediately resolved by online platforms. Trade Undersecretary Ruth B. Castelo said they hope that the declining trend of consumer complaints… ....

Ruthb Castelo , Mary Jeant Pacheco , Nonoy Lacza , Undersecretary Ruth , Secretary Mary Jean ,

Pay-it-forward mindset lives on with MSMEs as priority

The recent launch of SM Supermalls’ SM Start-Up Package has ignited new hope and inspiration for MSMEs in the country, most especially those affected by the pandemic and prolonged lockdowns.


The SM StartUp Package was launched via a virtual event on Oct. 15. Hosted by (upper L-R) Sam YG, SM tenan ....

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