Businesses have always used collaboration tools, but have COVID lockdowns radically altered these tools, and how they are used?
One of the starkest consequences of the pandemic is the fragmentation of workforces. Mass working from home was at first expected to be short-term, but now looks set to become permanent as companies look to radically alter how they organise and manage their employees.
Businesses have used collaboration tools for decades, allowing individuals and teams to work efficiently together. COVID-19 made these tools vital and a hub around which workers could congregate. However, the speed at which some businesses rolled out these tools to remote workers was often hurried anot strategically planned. Now that enterprises have had time to assess what extended home working means to them and what tools they really need to make it work, we may see the emergence of a new age of collaboration tools.