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Customer Experience Management Market to Hit USD 21.86 billion by 2027; Increasing Focus on Maintaining Customer Loyalty by Brands to Boost the Market: Fortune Business Insights™


Customer Experience Management Market to Hit USD 21.86 billion by 2027; Increasing Focus on Maintaining Customer Loyalty by Brands to Boost the Market: Fortune Business Insights™
Key Companies Covered in Customer Experience Management Market are Genesys Telecommunications Laboratories, Inc., MindTouch, Inc., Segment.io, Inc., Amperity, InMoment, Sprinklr, Nokia Corporation, Medallia, Inc., Sitecore, Open Text Corporation, Verint Systems, IBM Corporation, Oracle Corporation, Pointillist, ZephyrTel, Inc., Mixpanel, NGDATA, SAS Institute, Teradata Corporation, MaritzCX Research LLC, Clarabridge, Zendesk Inc., Tech Mahindra, Avaya Inc., SAP SE, Adobe Inc.
February 03, 2021 06:07 ET
| Source:
Fortune Business Insights
Fortune Business Insights
Pune, India, Feb. 03, 2021 (GLOBE NEWSWIRE) The global
customer experience management market size is projected to reach USD 21.86 billion by 2027, exhibiting a CAGR ....

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Global Customer Experience Management Markets, 2020-2025 - Text Analytics / Enterprise Feedback Management Software / Web Analytics & Content Management / Speech Analytics


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The Global Customer Experience Management Market is estimated to be USD 8.2 Bn in 2020 and is expected to reach USD 14.45 Bn by 2025, growing at a CAGR of 12%.
Customer Experience Management (CEM) is the practice of tracking, building, reacting, and organizing every interaction between a customer and the organization to serve/fulfill customer expectations. Customer experience management will minimize the cost of new customer acquisition by evolving different sets of practices and technologies to make a continuous transformation within organizations. It has helped in lowering at-risk revenues and winning over lost customers.
Many companies are implementing customer experience management as a source of productivity. It is the perfect solution for a customer-centric approach. This approach will offer organizations and enterprises to analyze customer insights and assist in rising organizatio ....

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