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Lurie Children's Hospital restores parts of communications network knocked offline by 'criminal threat'

The call center established by the hospital remains the best way for patient-families to reach providers because MyChart, a patient portal where families can book appointments and message with their providers, is still offline.

Lurie Children's Hospital restores parts of communications two weeks after network knocked offline cyberattack, MyChart still out

MyChart, a patient portal is still out as Lurie Children's Hospital restored some network communication two weeks after a "criminal threat."

Lurie Children's has resumed email communications after cyberattack

But the hospital says the call center established after the attack cut access to patient records and billing systems is still the best way for patient families to reach providers.

Lurie Children's Hospital restores phones, email after cyberattack

Communications at Lurie Children's Hospital partially restored following cyberattack

Communications are being restored at Ann and Robert H. Lurie Children's Hospital of Chicago following a cybersecurity attack that caused a complete network outage late last month.