PETALING JAYA: The comfort of travellers should be a priority for airports and airlines, but tourism players say improvements in security and traffic management at local airports should also be a focus.
SEPANG: The Malaysian Aviation Commission (Mavcom) will implement six service quality elements focused on queuing times as outlined in the Airports Quality of Service (QoS) Framework at key passenger checkpoints at the Kuala Lumpur International Airport Terminal 1 and 2 in May.
KUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) will implement all elements of the Airports Quality of Service (QoS) Framework for Kuala Lump.
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