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hospitalizations in the u.s. hit alarming heights not seen since the winter surge announcer: this is nbc nightly news with lester holt substituting tonight and reporting from new orleans, tom llamas. good evening. i m tom llamas in for lester we are coming to you tonight from an american city in crisis and a region in need of help hurricane ida causing catastrophic damage. the view from above just a glimpse of the actual pain felt on the ground families in la place, louisiana running from ida s surge overnight, and today pulled from their homes in boats hospital staff caring for sick patients as parts of their buildings came apart in grand isle, ida s force and surge captured on camera in realtime and now a cleanup under way so people have some place to stay and tonight you ll meet the nurse who cared for dozens of babies in a nicu unit, unable to see her own children to help