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AN Irish concierge who works at the five star Lough Eske Castle hotel in Dongeal has been welcomed into an elite organisation which is only open to the best in the business. Shea Kildea received his Les Clefs d'Or - translated as The Golden Keys - this month. His badge of honour confirms his membership
Kresimir Krezo, general manager at Imperial Hotel, speaks to Robert McHugh about his journey in the hotel trade and why despite speaking four different language.