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Westpac acting on women's safety miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.
Brands that excelled at customer service and support made strategic investments in empowering their customer service teams with the right training, technology, and insights to deliver better CX amidst the crisis, according to a new report. ....
Westpac to block abuse from money transfers Watch Now In a bid to make digital banking safer for its customers, Westpac will no longer allow messages containing abuse to be sent in transaction descriptions. It s shocking that individuals are using real-time payment transactions to harass and threaten others, often circumventing blocks on other channels like SMS and social media to reach the recipient, Westpac general manager of customer solutions Lisa Pogonoski said. We want to create a safer digital banking experience for our customers and send a clear signal that abusive messages in payment transactions will not be tolerated. Pogonoski said in the past few months, Westpac has detected more than 2,500 transactions containing terms that could be considered inappropriate, ranging from swear words through to domestic violence threats. ....
Westpac Banking Corporation (via Public) / 09/02/2021 Westpac strengthens safeguards against abusive messages sent via payment transactions publicnow.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from publicnow.com Daily Mail and Mail on Sunday newspapers.