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Art directed by Thao Nguyen A fictionalized rendering of the CAA mailroom hangs in the second-floor lobby of the agency s Century City headquarters. CAA Elevate will be more like a mini-MBA intensive and less like a mailroom tour of duty. CAA’s management board was barely two months old when the work culture at the agency (and everywhere else) shifted abruptly with the onset of the pandemic-induced lockdown last spring. Over the course of 2020, as the 12-member board formed that January in part to diversify and somewhat decentralize CAA’s executive leadership structure acquainted themselves with one another remotely, one of the priorities that emerged was updating the agency’s storied 40-year-old trainee program to be more reflective of CAA’s modern identity as an interdisciplinary entertainment and sports company and to raise the standards of equity and inclusion in the workforce. ....