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Don’t take U.S Post Office stress out on small businesses The pandemic has pushed many more businesses and consumers to online sales but the shipping system those sales rely on has been under major strain. Tens of thousands of packages have piled up inside Philadelphia-area postal service sorting facilities, the result of a staffing shortage and unprecedented demand, as first reported by The Philadelphia Inquirer. Packages sent as early as late-November remain undelivered. Philly’s retailers have a message on that: We see you, we hear you, and we are just as frustrated as you are. “I understand why people are getting irritated, completely,” said Andrew Campbell, manager of the spirits shop Art in the Age. “But once it leaves our shop we don’t really have any power over it. So when the tracking number isn’t updating, or it is saying it is still with us when it’s not, it’s one of those difficult conversations.” ....