Leon Katzke News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Stay updated with breaking news from Leon katzke. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

Top News In Leon Katzke Today - Breaking & Trending Today

Intelligent Process Automation news

As IT becomes more business-driven, the workflow and business process management (BPM) applications industry has evolved to become central to many business operations. ITWeb’s workflow and BPM industry portal keeps track of this ongoing evolution as business continues to demand more value from IT. ....

South Africa , South African , Raul Miranda , Simnikiwe Mzekandaba , Smartz Solutionsan , Brian Civin , Schutte Venter , Sibahle Malinga , Fusion Software , Smartz Solutions , It Agency , Truenorth Group , Leon Katzke , Ionline Isp , Smartz Solutions , Four Day Workweek , Truenorth Group , State It Agency , Terraform Variables , Brian Civin ,

CSO says customer-agent matching is key to curtailing customer churn, boosting employee retention

Customer-agent matching employs advanced algorithms, machine learning and sentiment analysis to pair customers with the most suitable agents, says Leon Katzke, chief software officer at Smartz Solutions. ....

Smartz Solutions , Interaction Distribution , Smartz Solution , Automatic Interaction Distribution , Leon Katzke , Ustomer Agent Matching , Automatic Interaction Distribution , Machine Learning , Sentiment Analysis ,

Employee experience predictions for 2024: A new era of engagement

The key to transforming employee experiences in contact centres lies in moving beyond mere task allocation. ....

Van Der Walt , Northern Cape , South Africa , Van Wyk , Cindy Van Wyk , Henry Mccracken , Smartz Solutionc Suite , Chief Technology Officer , Smartz Solution , Automatic Interaction Distribution , Smartz South Africa , Chief Operating Officer , Chief Data Officer , Der Walt , Global Workplace , Smartz Solutions , Automatic Interaction Distribution , Employee Experience , Leon Katzke , Henry Mccracken , Cindy Van Wyk , Contact Centre Asa Service , Andre Van Der Walt ,