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<p><span>Leading Cypriot bank Hellenic Bank announces the successful launch of its new retail banking platform, built in partnership with Engagement Banking technology provider Backbase. The new mobile app, built on Backbase’s Engagement Banking platform, – a comprehensive suite of pre-built technology solutions allowing institutions to own and orchestrate every step of the customer journey – has been in market since mid-January, and has already had a proven impact on customer experience: The time required for customers to perform daily tasks has decreased by 20 percent, and monthly active customers have increased by 16 percent within the first month of launch.</span></p> ....