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WhatsApp privacy policy: consumer associations file a complaint July 13, 2021 by archyde This change is definitely not happening. The European Bureau of Consumers Unions (Beuc) announced on Monday that it had lodged a complaint against the WhatsApp messaging service. In question, the controversial modification of its confidentiality policy. These new rules are “neither transparent nor understandable for users”, estimate the Beuc and eight of its member organizations, including the UFC-Que Choisir (France), accusing WhatsApp of “multiple violations of the rights of European consumers”. These organizations have lodged a complaint with the European Commission and the European network of consumer protection authorities. ....