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Residents unhappy over poor customer care at VRA/NEDCO amidst Covid-19

Residents unhappy over poor customer care at VRA/NEDCO amidst Covid-19 By Abdul-Hanan 1 Residents of Tamale Metropolis in the Northern Region are unhappy over what they describe as poor customer service by the Northern Electricity Department (NEDCO), a subsidiary of the Volta River Authority (VRA). With the resurgence of the Novel Coronavirus (COVID-19) disease in Ghana, the Ghana Health Service (GHS) has advised against movements and and crowding at work environments and public palaces as part of protocols to stem the spread of dreaded virus. But clients of the state power company have expressed disappointment with having to travel several kilometers to make complaints and other issues resolved.

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