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Patient satisfaction surveys earn a zero on tracking whether hospitals deliver culturally competent care

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them with courtesy and respect? The questions focus on what might be termed the standard customer satisfaction aspects of a medical stay, as hospitals increasingly view patients as consumers who can take their business elsewhere. ....

United States , Monica Federico , Kevin Nguyen , Latinx Latine , Jose Figueroa , Robert Weech Maldonado , Emily Henderson , Tejal Gandhi , Meena Seshamani , Centers For Medicare Medicaid Services , University Of Alabama , Brown University School Of Public Health , Ganey Associates , Harvard School Of Public Health , Health Affairs , University Of Colorado School Medicine , Brown University School , Public Health , Asian American , Native Hawaiian , Pacific Islander , Consumer Assessment , Healthcare Providers , Medicaid Services , Harvard School , Colorado School ,

Patient satisfaction surveys leave off race and other forms of discrimination : Shots

The health care industry is obsessed with consumer satisfaction. But national patient surveys still don t get at an important question: Are hospitals delivering culturally competent care? ....

United States , Monica Federico , Tejal Gandhi , Kevin Nguyen , Latinx Latine , Jose Figueroa , Meena Seshamani , Robert Weech Maldonado , Centers For Medicare Medicaid Services , University Of Alabama , Brown University School Of Public Health , Ganey Associates , Harvard School Of Public Health , Health Affairs , University Of Colorado School Medicine , Getty Images , Brown University School , Public Health , Asian American , Native Hawaiian , Pacific Islander , Consumer Assessment , Healthcare Providers , Medicaid Services , Harvard School , Colorado School ,

Patient satisfaction surveys fail to track how well hospitals treat people of color – WABE

Patient satisfaction surveys fail to track how well hospitals treat people of color – WABE
wabe.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from wabe.org Daily Mail and Mail on Sunday newspapers.

United States , Monica Federico , Tejal Gandhi , Kevin Nguyen , Latinx Latine , Jose Figueroa , Meena Seshamani , Robert Weech Maldonado , Centers For Medicare Medicaid Services , University Of Alabama , Brown University School Of Public Health , Ganey Associates , Harvard School Of Public Health , Health Affairs , University Of Colorado School Medicine , Brown University School , Public Health , Asian American , Native Hawaiian , Pacific Islander , Consumer Assessment , Healthcare Providers , Medicaid Services , Harvard School , Colorado School , Hospital Colorado ,

Patient satisfaction surveys fail to track how well hospitals treat people of color

Patient satisfaction surveys fail to track how well hospitals treat people of color
kunr.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from kunr.org Daily Mail and Mail on Sunday newspapers.

United States , Monica Federico , Tejal Gandhi , Kevin Nguyen , Latinx Latine , Jose Figueroa , Meena Seshamani , Robert Weech Maldonado , Centers For Medicare Medicaid Services , University Of Alabama , Brown University School Of Public Health , Ganey Associates , Harvard School Of Public Health , Health Affairs , University Of Colorado School Medicine , Brown University School , Public Health , Asian American , Native Hawaiian , Pacific Islander , Consumer Assessment , Healthcare Providers , Medicaid Services , Harvard School , Colorado School , Hospital Colorado ,

Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them with courtesy and respect? The questions focus on what might be termed the standard customer satisfaction aspects of a ....

United States , Monica Federico , Tejal Gandhi , Kevin Nguyen , Latinx Latine , Jose Figueroa , Meena Seshamani , Robert Weech Maldonado , Centers For Medicare Medicaid Services , University Of Alabama , Brown University School Of Public Health , Kaiser Family Foundation , Ganey Associates , Harvard School Of Public Health , Health Affairs , Kaiser Health News , University Of Colorado School Medicine , Brown University School , Public Health , Asian American , Native Hawaiian , Pacific Islander , Consumer Assessment , Healthcare Providers , Medicaid Services , Harvard School ,