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Unruly customers add to servers’ COVID-19 challenges
By Patrick Cooley - The Columbus Dispatch
While most customers abide by coronavirus restrictions, one study says 78% of service industry workers have experienced hostility from customers over masks and social distance guidelines.
Columbus Dispatch file photo
Read more about the pandemic response at LimaOhio.com/tag/coronavirus.
COLUMBUS Nine months after the coronavirus infected the first Ohioans, bar and restaurant workers say they continue to be confronted by customers who refuse to abide by mask mandates and social distancing requirements.
Those customers cost food service workers time and often money when they leave smaller tips, workers say. ....

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