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Citiâs digital growth benefiting institutional clients 23:01 | 09/05/2021
Citi Vietnam was recently named Digital Bank of the Year by The Asset magazine. Interim Vietnam Citi country officer Lai Minh Thuy shared with VIRâs Phu Canh her views on the digital focus of the bank in recent years and the recent announcement on exiting from the consumer bank business in Vietnam.
What is the current competitive situation of the digital banking arena in Vietnam?
Interim Vietnam Citi country officer Lai Minh Thuy
There were 68 million internet users in Vietnam in 2020 and this number is forecasted to grow to 75.7 million by 2023. More than 90 per cent of Vietnamese internet users are connected online primarily through their mobile phones, and services that were previously limited to a few people are now almost universally accessible.