reporter: they ll get him into treatment program you ve got to want it reporter: do you think people want it these days no. reporter: why are things as bad as they are today? it s easy to get it you can go to any corner and get it nbc s jacob soboroff joins us now. jacob, the question you asked her at the end of thestory there, why is it worse now than a couple of years ago? because of how readily available and cheap fentanyl is, hallie it s not grown from a poppy plant like heroin was, it s made in a lab synthetically that s why this ems unit is not specifically focused on so-called solutions. they want to get to the underlying root causes, they want to get to the inequality that gets people to use drugs in the first place. i ve seen it all, supervised interceptions, all kinds of 12-step programs to people off of this.