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Elevate Your Product Experience With Customer Care, Not Just Support

Building excellent customer care is about selecting individuals who possess the right qualities and focusing on helping rather than providing formal assistance. ....

Community Managers , Forbes Business Council , Kumar Vyas , Business Council , Roman Kumar Vyas ,

The Power Of Valuable Content: How To Master CRM In EdTech

When implemented correctly, CRM can help generate leads, increase revenue and maintain customer loyalty. ....

Forbes Business Council , Kumar Vyas , Relationship Management , Business Council ,

5 key metrics that help edtech startups improve profitability

A good product, a great marketing team and a stellar sales team are no guarantee that you'll make money in edtech. You need a failproof strategy. ....

Roman Kumar Vyascontributor , Roman Kumar , Kumar Vyas ,