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San Diego's 'Get it Done!' App Often Gives Inaccurate, Incomplete or Confusing Information – New Audit Reports

City agrees to boost accuracy, but rejects proposal to join other big cities with 3-1-1 systems A Public Service Announcement By David Garrick, Elizabeth Marie Himchak / San Diego Union-Tribune / Oct. 12, 2022 A new audit says San Diego must improve the accuracy and clarity of its Get it Done! tipster app to reverse… ....

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City of San Diego solicits feedback on how to improve digital customer service — San Diego County

City of San Diego solicits feedback on how to improve digital customer service — San Diego County
asianjournal.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from asianjournal.com Daily Mail and Mail on Sunday newspapers.

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Opinion: Hold the phone, San Diego should stop talking about a centralized 311 system and start one

Gripes about the city’s customer service have been a constant for years. ....

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San Diego callers are left hanging with lousy customer service, and a fix is years away, city report says

City auditor calls for a centralized 311 system, but a new Performance & Analytics Department report says combining outdated, poorly staffed call centers won't solve anything. ....

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San Diego years from centralized 3-1-1 customer service calls - The San Diego Union-Tribune

Auditor says San Diego needs a centralized 3-1-1 calling system like other large cities, but new report says combining outdated, poorly staffed call centers won't solve anything ....

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