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For CX excellence, balance humanity with technology
For CX excellence, balance humanity with technology
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Khosi ncube
Staying ahead
Emerging trends
Balancing technology
Human interaction
Managing online reputation
Future trends
Customer responsibility
Balancing humanity with technology: The art of CX excellence
Exploring the importance of customer experience (CX) for businesses, with insights from Khosi Ncube, Chief Experience Officer at Rentoza.
Khosi ncube
Chief experience officer
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