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DoorDash and Grubhub removed imposter S.F. sushi listings. But diners remain skeptical of delivery apps
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A Grubhub driver waits for an order at an Oakland restaurant. After a story broke about an allegedly fake San Francisco restaurant, some Bay Area readers cast blame on delivery apps.Noah Berger / Special to The Chronicle 2020
Food delivery is reportedly growing to become a $365 billion industry by 2030, and entities from DoorDash to ex-Uber CEO Travis Kalanick are investing in millions restaurants that have no dining room but do have online pages for delivery.
But judging by reactions to a tale of an S.F. business allegedly impersonating two famous Japanese restaurants, many Bay Area diners still don’t entirely trust online food delivery operations. When the story ran, readers reached out to The Chronicle in shock. They were often quick to cast blame and call out other potential fakes, illustrating the Bay Area’s general paranoia over g ....

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