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Kaseya apologises for extended downtime after ransom attack CEO of Kaseya apologises after pushing back the restoration of the firm’s VSA service following a REvil ransomware attack Share this item with your network: By Published: 08 Jul 2021 12:20 Kaseya CEO Kevin Voccola has apologised to the firm’s thousands of users currently unable to service their own customer bases while both hosted and on-premise instances of its VSA endpoint and network management service remain offline following a devastating ransomware attack by the REvil/Sodinokibi syndicate. The firm had hoped to bring its software-as-a-service (SaaS) datacentres back online over 24 hours ago, but technical issues forced this timeline to be reset, and on-premise versions of VSA cannot be restarted until the SaaS version is up and running. In the meantime, Kaseya has published a runbook for on-premise customers to help them prepare to restart. ....