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How delays and confusion hit the Covid vaccination helpline when the elderly need it most You couldn t speak to an actual operator. all we got was a robotic voice, said one user, calling on behalf of her mother 14 January 2021 • 9:00pm One caller said she had tried for days to cancel her frail mother s vaccine appointment at the Epsom Downs Racecourse centre It was set up by the NHS to help direct the elderly and vulnerable to the nearest vaccination centre as quickly as possible. But the 119 vaccination helpline has been accused of giving out confusing and robotic advice and even cutting housebound pensioners off in the middle of their calls. ....
| UPDATED: 07:17, Wed, Jan 13, 2021 Link copied GMB: Boycott says to wait for Oxford AstraZeneca vaccine Sign up to receive our rundown of the day s top stories direct to your inbox SUBSCRIBE Invalid email When you subscribe we will use the information you provide to send you these newsletters. Sometimes they ll include recommendations for other related newsletters or services we offer. Our Privacy Notice explains more about how we use your data, and your rights. You can unsubscribe at any time. GPs in some regions of the UK are now ready to begin vaccinating over-70’s after finishing their roll out to other prioritised groups. But local NHS leaders have denied the faster surgeries more jabs due to limited vaccine supply. ....