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Health Net Federal Services Named Top Contact Center Awardee

Health Net Federal Services Named Top Contact Center Awardee
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Bruce Belfiore , Kathleene Redd , National Guard , Defense Health Agency , Health Net Federal Services , Centene Corporation , Us Department Of Defense , Top Contact Center , Department Of Defense , Prnewswire Health Net Federal Services , Net Federal Services ,

Health Net Federal Services Named Top Contact Center Awardee

Health Net Federal Services Named Top Contact Center Awardee
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Bruce Belfiore , Kathleene Redd , Defense Health Agency , National Guard , Us Department Of Defense , Centene Corporation , Health Net Federal Services , Top Contact Center , Prnewswire Health Net Federal Services , Department Of Defense , Net Federal Services ,

Health Net Federal Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal for Ninth Consecutive Year


Health Net Federal Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal for Ninth Consecutive Year
The recognition places the call center among the top 10% nationwide.
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RANCHO CORDOVA, Calif., April 30, 2021 /PRNewswire/  Health Net Federal Services, LLC, (HNFS), a wholly-owned subsidiary of Centene Corporation (NYSE:CNC), announced today that its call center was certified as a Center of Excellence by BenchmarkPortal for the ninth consecutive year. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.
Health Net Federal Services is proud to be among the top 10% of all call centers nationwide with this certification by BenchmarkPortal for the ninth consecutive year, said Kathleen E. Redd, President and CEO, HNFS. This recognition validates the strength and success of our business practices and reflects our ....

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Health Net Federal Services Launches Pilot Program Aimed To Improve Patient Outcomes While Maintaining Budget Certainty Through High-Value Care


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RANCHO CORDOVA, Calif., Jan. 25, 2021 /PRNewswire/ Health Net Federal Services, LLC (HNFS), a wholly-owned subsidiary of Centene Corporation (NYSE: CNC), announced today that it launched the Buckley Prime Service Area (PSA) Pilot in the Denver, Colorado area surrounding Buckley Air Force Base (AFB) on January 1, 2021. HNFS is currently the West Region Managed Care Support Contractor for TRICARE, the military health system program for uniformed service members, retirees, and their families worldwide.
The Buckley PSA Pilot will dramatically shift TRICARE s current fee-for-service reimbursement model to value-based payment agreements, which are not an option in the current TRICARE model. By focusing on value and data-driven patient care management, HNFS will demonstrate improved health outcomes, increased beneficiary and provider satisfaction while maintaining budget certainty. HNFS Buckley PSA Pilot is expected to run through ....

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