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Detailed text transcripts for TV channel - CNN - 20100313:15:44:00

all right. are you still flying? any more horror stories from you? i have to fly. okay. i ve had a number of experiences since the original one. you know, i think that there s a solution here that will make the airlines a lot of money and win their best customers back. my family was one of the airlines best customers. we travel a lot. and our experience obviously changed my life. and for many, many people who have been stuck, they don t want to get on a plane again. and so, i think it really behooves the airlines to stop posturing, stop threatening us with flight cancellations, and look at what proactive strategies are to prevent this from happening. all right. you continue flying. hope you don t have any more horror stories. hope we don t get stuck on a plane together at some point. i ve been there too. kate hanini in california, thank you so much. we ll follow up with you to see what happened in the senate. thanks for being here this morning. and if people need an update ....

Horror Stories , Yhope You Don T , Flight Cancellations , Kate Hanini , Hope We Don T ,

Detailed text transcripts for TV channel - CNN - 20100313:15:38:00

Well, a lot of you have been stuck on a plane going nowhere fast. this story is just for you. after years of being talked about, it appears that some passengers are starting to get some rights. we had bills making their way through congress, passenger bill of rights, could be approved by the senate. the bill would do some of those things you see there. and none of those options were available at least for our next guest. kate joins us this morning from napa, california. she spent ten hours on a plane that led her to quit her job and take up the cause to form a coalition for an airline passenger bill of rights. she joins us this morning. ma am, thank you for being here. she is joining us via skype this morning. first of all, i guess how has your are you pleased with how your movement has been going? again, you quit your job to take up this cause, so are you happy with the result so far? even though i m broke, i m very grateful to the senate that we are finally going to see a ....

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