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NEW: Family wants answers a year after DC911 sent help to the wrong location

Bowser administration never fully explained error after car plunged into Anacostia killing Timjuan Mundell & two others

How Call Centers Are Using AI and Cloud-Based Tech in 911 Emergencies

Emergency-response call takers are using AI and cloud-based systems to help understaffed call centers and improve services like automatic translation.

LCECC to bring 911derWoman Academy to Emporia next month

The Lyon County Emergency Communications Center will present the 911derWoman Academy: Finding Your Career in 911, from Feb. 6 - 7 at the Anderson Building.

Falmouth's plan to solve severe dispatcher shortage lands in Cape Cod court

Melinda Bolling Forced to Withdraw From Pursuing Another D.C. Job Amid Council Resistance

Melinda Bolling, the controversial former head of the Department of Consumer and Regulatory Affairs, was forced to withdraw from another job.