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10 Customer Onboarding Challenges You Might Face This Year [+Expert Tips]

Discover the most common customer onboarding challenges businesses face and how to overcome them with advice from the experts. ....

Josefina-ondo-baca , Mellissa-rhodes , Products-or-services , Products-services , Senior-customer-support-specialists , Customer-support-specialist-mellissa-rhodes , Customer-centric-onboarding ,

We Asked AI to Predict How It Will Change Customer Service: What it Said (& Do Human Pros Agree?)

We put AI to the test and asked it to predict how it will change customer service. Read more to find out what it said, and if human professionals agree. ....

Kahla-pruett , Josefina-ondo-baca , Gartner , Customer-service , Accenture , Fortune-business-insights , Human-representatives-agree , Senior-customer-support-specialist ,