Innovation generally means the introduction of something new, however, in a service delivery context, innovation as a concept refers more to the introduction of something effective and efficient. Efficiency in this regard referring to minimum losses in both expenses and productivity. In most cases, innovation and technological advancements work alongside, but this relationship can be a complex one in municipal space. Technology – the application of scientific knowledge and the tools that come .
Eikenhof pump station is back online after it tripped on Friday night, but the knock-on effect is still being experienced in the inner city of Johannesburg and surrounding areas, which have been without water since Friday evening