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Biz Beat: Enzo's New York Square Pizza soft opens, Spork helps Voices of Hope

Happening this week in and around Cecil County â¦
Itâs SO Lolaâs cut the ribbon and opened its doors Saturday morning on the newest venture, a boutique that focuses on special occasions and party attire.
âThis was a warehouse,â
Nancy Sapp, owner of the new shop off of
South Third Street in Oxford, said moments after the official opening.
Sapp said she and others working the boutique got tired of lugging the ornate dresses and accessories from the warehouse to the store, also on Third Street. During the pandemic the work was done to turn the former warehouse into a boutique full of dresses for prom, weddings, cocktail parties, and more in sizes from 000 to 26 in stock. ....

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Jo Anne Thomson | UM UCH

University of Maryland Upper Chesapeake Health (UM UCH) has appointed
Jo Anne Thomson, MN, RN-BC, CPXP, as vice president of patient experience.
Thomson comes to UM UCH after 21 years at University of Maryland Shore Medical Center in Easton, also a University of Maryland Medical System hospital. For the past six years she served as director of patient experience, where she expanded the role to include strategic direction, leadership and regional oversight for improving the patient experience.
She implemented a comprehensive service excellence approach called HEART that focused on several areas including team building and supporting and sustaining a culture of caring and accountability. Thomson also led “best practice” initiatives such as rounding, bedside shift report, employee recognition, service recovery and discharge. In addition, she leveraged technology to support and enhance patient experience in such areas as interpretative services and connecting patients ....

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