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Customertimes and PepUp Tech announce support for the Pennsylvania Innocence Project apnews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from apnews.com Daily Mail and Mail on Sunday newspapers.
Customertimes and PepUp Tech announce support for the Pennsylvania Innocence Project News provided by Share this article Share this article NEW YORK, March 11, 2021 /PRNewswire/ Customertimes and PepUp Tech are pleased to announce they are working with the Pennsylvania Innocence Project to improve its use of Salesforce to manage cases in support of its mission to fight for justice and secure exoneration for prisoners wrongly convicted. Customertimes provided a directed donation to the Pennsylvania Innocence Project to leverage resources from PepUp Tech, a non-profit organization dedicated to empowering the next generation of tech leaders through education focused on the Salesforce platform. ....
PHOTO: Adobe A positive emotional connection that customers experience with brands stays with them and increases loyalty and engagement. By improving the human connection in an increasingly digital world, brands can strengthen the emotional connection they have with their customers. This article will take a look at the ways brands can improve the human element of the largely digital customer experience. Digital if You Do, Digital if You Donât A Gallup report from 2019 on humanizing CX stated that âcustomers will experience less brick and more click,â and they couldnât have been more correct. Little did brands know what was soon to come down the pike. The COVID-19 pandemic drove many customers to shop exclusively online. Social interactions became mostly limited to social media, chat windows, and Zoom meetings. ....