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Don't Miss Customer Service & Experience East 2023

If you are responsible for customer service or have experience in your small business, don t miss Customer Service & Experience East 2023. ....

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Helping Customer Service Employees cope with fatigue this busy season

Businesses in and around Kingstown are currently buzzing as customers prepare for the festive season. Thoughts of stock levels and manpower are front of business owners and managers’ mind. Both staff and stock are equally important as you could lose business if you have stock but insufficient staff to sell or if you have staff but insufficient stock. Particularly during busy seasons, the jobs of frontline employees could be taxing … ....

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How to Save Time and Money by Analyzing Your Reviews

By Emily Washcovick Online reviews can be an important source of feedback to help improve your business. They're . ....

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7 Customer Service Books to Help You Level Up Your Business

7 Customer Service Books to Help You Level Up Your Business
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LinkedIn Learning's Most Popular Class of 2021 Is About Unconscious Bias

LinkedIn Learning's Most Popular Class of 2021 Is About Unconscious Bias
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