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Do you know something? That is typically how a conversation started with my boss, or super boss , as I should call him. And I usually hadn t the faintest of ideas on what the discussion was going to be about. Then he would flick out the little spiral-bound black notebook from his pocket and share a piece of trivia that could be anything from a new marketing stunt in California to customer feedback about the Baleno sedan in Ludhiana! And you were supposed to have some idea of what was being discussed; otherwise you were not doing your job. The same man bought us a new television set for the conference room to watch the FIFA World Cup 2002, as long as we were doing our job! And joined us for a couple of matches, grumbling how the administration guys would not change the archaic TV in the boardroom next to his office. ....
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