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Detailed text transcripts for TV channel - MSNBC - 20100416:19:05:00

Written, the following the presence of loved ones is more important during a hospital stay than any other time. that s what the president wrote. we want to bring in janice langbehn, become an advocate for hospital rights after the death of her partner. thanks for joining us. what did the president say to you during that phone conversation? well, thank you for having me, peter. the president said he knew of lisa s story and how outraged he was by how we treatsed and apologized for our treatment, and then proceeded to tell me about the memo he was going to be issuing after speaking with the people from air force one. your partner suddenly collapsed before a cruise out of miami. this happened in february of 2007, i believe. 23 you can tell us about your experience in miami s jackson memorial hospital back then, and why it was so outrageous, that there was such a need for change. well, my first as soon as lisa got off the ambulance, i ....

Hospital Rights , Loved Ones , Janice Langbehn , Peter Alexander , Phone Conversation , Air Force One , February Of 2007 , Jackson Memorial Hospital ,