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Union Bank of the Philippines (UnionBank), one of the leaders in digital banking in the country, said it is addressing a three-day systems glitch where its deposit and auto reversal system is not working.
Bangko Sentral ng Pilipinas (BSP) Deputy Governor Chuchi G. Fonacier is looking into the ban ....
Bangko Sentral ng Pilipinas (BSP) Governor Benjamin E. Diokno has assured clients of Union Bank of the Philippines (UnionBank) the bank’s systems glitch which left some funds “floating” will be resolved within the day, Saturday, June 12.
Diokno said that the bad outage since Thursday, June 10, ha ....
UnionBank acclaimed by Frost & Sullivan for leveraging innovative digital capabilities to deliver exceptional customer experiences USA - English Share this article in line with the launch of its smart branch SINGAPORE, Jan. 1, 2021 /PRNewswire/ Based on its recent analysis of the Philippines customer experience solutions in the banking industry, Frost & Sullivan honored UnionBank of the Philippines (UnionBank) with the 2020 Philippines Excellence In Customer Experience in ATM Ambience Experience and In Online Customer Experience. The award is in recognition of the bank s initiatives to stay ahead of the demand curve by offering best-in-class, personalized customer experience with robust 24/7 services. The award is in recognition of bank’s initiatives to stay ahead of the demand curve by offering best-in-class, personalized customer experience with robust 24/7 services. Combining 5G and artificial intelligence (AI), UnionBank can better anticipate cu ....