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What Advancements In Rich Communication Services (RCS) Mean For CX

As RCS gains momentum, businesses must seize the opportunity to adapt and enhance their customer engagement strategies for the future. ....

Ivan Ostoji , Telekom Deutschland , Rich Communication Services , Chief Business Officer , Rich Business Messaging ,

GenAI has positive impact on customer experience

GenAI has positive impact on customer experience
malaya.com.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from malaya.com.ph Daily Mail and Mail on Sunday newspapers.

United States , The Philippines , Asia Pacific , Ivan Ostoji , Megi Health Platform , Middle East , North Africa , Chief Business Officer ,

Study: Conversational CX, gen AI boosting brand interaction

Study: Conversational CX, gen AI boosting brand interaction
newsbytes.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from newsbytes.ph Daily Mail and Mail on Sunday newspapers.

United States , The Philippines , Ivan Ostoji , Asia Pacific , Megi Health Platform , Middle East , North Africa , East North Africa ,

Brands prefer WhatsApp for customer help

Brands prefer WhatsApp for customer help
standardmedia.co.ke - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from standardmedia.co.ke Daily Mail and Mail on Sunday newspapers.

United States , Asia Pacific , Ivan Ostoji , Middle East , North Africa ,

New research reveals paradigm shift in customer experience

New research reveals paradigm shift in customer experience
singaporestar.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from singaporestar.com Daily Mail and Mail on Sunday newspapers.

United States , Kuala Lumpur , Roberto Kuti , Asia Pacific , Metrigy Dec , Ivan Ostoji , Silvio Kuti , Izabel Jeleni , Communications Platform , Juniper Research Feb , Service Cpaa , Worldwide Communications Cpaa , Megi Health Platform , Juniper Research Dec , Messaging Trends , Middle East , North Africa , Chief Business Officer , East North Africa , Ranks Infobip , Gartner Magic Quadrant , Worldwide Communications Platform Asa Service , Juniper Customer Data Platform Leaderboard Report , Juniper Research ,