SISTIC CEO apologises post JJ Lin s virtual concert livestream lag Details 12 July 2021
Singaporean mandopop singer JJ Lin held his virtual “Sanctuary Finale” concert online on 10 July. The concert which was meant to be his final pitstop for the “Sanctuary World Tour” however, left many fans disheartened by their live streaming experience.
Paying approximately SG $38 to SG$118, fans were given an electronic Bluetooth wristband, courtesy of the singer’s own company JFJ Production, which would allow fans to interact in real-time with the singer. However, almost immediately after the show began, the livestream function started lagging and buffering with many fans only able to enjoy 30 minutes of the 90 minute show.
Advertisement
JJ Lin’s Sanctuary virtual concert fraught with ‘streaming issues’ “It’s not working at all. The song cannot even finish playing, It’s stuck for minutes and plays only for a few seconds … It’s the worst experience ever,” said a viewer.
JJ Lin’s Sanctuary Finale Virtual Concert. (Photo: JFJ Productions)
11 Jul 2021 08:27AM (Updated:
11 Jul 2021 10:36AM) Share this content
Bookmark
Mandopop singer JJ Lin’s Sanctuary World Tour came to an end on Saturday (Jul 10). The tour kicked off in March 2018, toured 43 cities and was watched by more than 1.6 million people.
However, the highly anticipated live broadcast of the Sanctuary Finale Virtual Concert was fraught with “streaming issues”.
July 11, 2021
JFJ Productions
Ticketing organiser Sistic has apologised and promised fans a refund, after homegrown Mandopop icon JJ Lin s first-ever ticketed virtual concert was marred by streaming issues.
The technical difficulties disrupted the viewing experience of many concert-goers who paid to watch the Sanctuary Finale live show on Saturday night (July 10).
According to fans who took to the comments section of the service provider to complain, problems began from the get-go at 8pm, with viewers facing lagging screens that made it impossible to watch a complete song in full.
One viewer wrote that Lin had just sung the lyrics please wait when the screen hung on her. Okay, I ll wait, she added haplessly.
The Straits Times
The JJ Lin Sanctuary Finale Virtual Concert would be rescheduled until further notice.PHOTO: JFJ PRODUCTIONS
https://str.sg/Jvnf
They can read the article in full after signing up for a free account.
Share link:
Or share via:
Sign up or log in to read this article in full
Sign up
All done! This article is now fully available for you
Read now
Get unlimited access to all stories at $0.99/month for the first 3 months.
Get unlimited access to all stories at $0.99/month for the first 3 months.
including the ST News Tablet worth $398.
Let s go!
Spin the wheel for ST Read and Win now.