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Bank of Ireland announced it will invest roughly US$36 million to upgrade its phone and CRM systems, including adding voice biometrics for authentication. ....
Bank of Ireland has announced a major additional investment in customer services with more than €34 million in the transformation of its telephony and Customer Relationship Management (CRM) systems. ....
The Bank of Ireland has announced plans to spend €34 million overhauling its call center operations, with a central component being the implementation of voice biometrics for customer authentication. ....
Bank of Ireland invests €34m in improved phone services rte.ie - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from rte.ie Daily Mail and Mail on Sunday newspapers.