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What do you make of that statement that they think it s going to get worse before it gets better? the statement is very true, martha. because what oracle and google and this tech surge have been called in to fix is only going to be the user experience in terms of helping them log in. but once you lock in, there s got to be integration between cgi, the company building the web site, the data hub, between federal and state systems to check eligibility information, and then the web sites, the insurance plans where you actually start to be able to spot shop. and none of these systems today were actually built in sin tony. the problem is each of these vendors went and built their own thing, but there was nobody really overseeing how all of these pieces were going to come together. and having dealt with these kinds of systems with insurance company systems, well jilt systems, this is not something oracle or google or anybody is capable of doing. they have no expertise around ....
Insurance exchange built at one go. when you see health care.gov on your browser, as you said, chris, it s just the tip of a very large technology iceberg. below that water line is all of this you see here. xeer ox drawing out the spaghetti that we re talking about that all has to be linked up for the first time. we re talking about a half dozen government mainframes and on average eight insurance company systems for each state. the second challenge, all those computer systems well, they don t speak the same language. the analogy to the code translation challenge of one computer says insurance. another says seguro, while another might say it s german from what i understand. the user gets kicked back. computer language translator says e-health is one of the major tasks consuming up to half of their efforts right now. the third challenge is security. these connections are to some of the government s most sensitive ....