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/PRNewswire/ The "Impact of Mobile Devices and Apps on Customer Experience (CX)" report has been added to ResearchAndMarkets.com s offering. This study.

United statesLaura woodDepartments driving the adoption of digital solutionsOffice hours callResearch methodologyE st office hours callOrganization profileResearch objectivesTechnology initiativesMobile devicesCustomer experienceBring your own devicesTopics coveredInitiatives prioritizedOrganizations worldwideCommon customer contact channels used