Delivering real business results by prioritizing technology and process convergence
Having a connected technology stack and high quality of data
Susana Gonzalez, EMEA President at Rockwell Automation, says:
With signs of recovery being reported throughout the news, it’s important to look ahead and consider the lessons we have learned. We need to be flexible about how we approach this year and resist the urge to cling to the ‘old ways’. If we are open to changing our perceptions based on experience, then we are able to grow – our beliefs are only valid until they are disproven. I, like many, once thought that to be efficient in sales and customer relations, you had to be out in the field all the time. COVID-19 happened, we adapted, and the sky didn’t fall – we’re still selling and we’re still serving our customers. Even I have been surprised at just how successful the process of adapting has been.”