given your position there, doing incident tracking, what is it that prevents a more complete picture of reporting? is it that people don t see something as being a hate crime or people are reluctant to report it? what s been your experience on that? there s a couple of reasons. one is, there is sometimes a natural reluctance of people to go to law enforcement for all for a host of reasons. and then i think most importantly we need to ensure that law enforcement are trained on how do they recognize the indicators. so a case may come in, someone may report something and there may be one or two bias indicators, but it s possible that it doesn t get categorized correctly. and so training the thousands of police officer who serve every day to be able to recognize the indicators of a possible hate crime is absolutely critical. point well taken. thank you, guys.